Privacy Policy

Last Updated: 1st Sept 2025

1. Introduction

At Financial-StepsReturn (“we,” “us,” or “our”), we recognize the importance of protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, secure, and manage your personal data when you visit or interact with our website, financial-stepsreturn.com (the “Site”).

2. Information We Collect

a. Information You Provide Directly

  • Personal details (e.g., name, email, phone number) submitted through contact forms or during case evaluations

  • Supporting documentation related to fraud incidents or financial recovery

b. Automatic Data Collection

  • Browsing data: IP address, device information, browser type, pages viewed, and timestamps

  • Cookies and tracking technologies used for site functionality and analytics

3. Purpose of Collection

We use your personal information to:

  • Assess your eligibility for fund recovery and manage your case

  • Communicate with you, such as sending confirmations, updates, or responding to inquiries

  • Improve our website’s performance and content through analytics

  • Prevent fraud and protect the integrity of our services

  • Fulfill our legal obligations and protect our clients’ rights

4. Legal Basis for Processing

Depending on the location and applicable laws, we process your data based on:

  • Consent: e.g., submitting a form or subscribing to communications

  • Contractual necessity: Managing your service request or case

  • Legal compliance: When required by law or legal obligations

  • Legitimate interests: For site optimization, analytics, and ensuring service quality

5. Disclosure of Your Data

We may share your personal information with:

  • Service providers assisting in hosting, analytics, and communication tools

  • Legal authorities or regulators if required by law or for fraud investigations

  • Our affiliated professionals (e.g., investigators, legal partners) under confidentiality agreements

  • Third parties involved in asset recovery activities (e.g., authorities, exchanges)

  • Any party involved in a corporate restructuring or transfers, if applicable

6. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete your personal data

  • Withdraw consent at any time

  • Object to data processing or request its restriction

  • Request data portability

  • Lodge a complaint with a supervisory authority

7. Data Retention

We retain your personal data as long as needed to fulfill the purposes listed above or comply with legal obligations. We regularly review and securely delete data no longer required.

8. Security Measures

We implement reasonable and appropriate measures—such as encryption, secure servers, and access controls—to protect your personal data. However, no method of transmission or storage is entirely secure. Any data transmitted is at your own risk.

9. Third-Party Services

Our Site may include links or embed content to third-party websites or services. This Privacy Policy does not cover those parties. Please review their respective privacy policies when interacting with external sites.

10. Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect data from minors. If we become aware of such data, we will promptly delete it.

11. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Support essential Site functionality

  • Analyze site usage and performance
    You have the option to disable cookies via your browser, though this may affect Site usability.

12. Changes to This Privacy Policy

We may update this policy to reflect changes in practices or laws. The “Last Updated” date will be revised accordingly, and significant changes may be communicated through the Site.

13. Contact Us

For any questions or concerns regarding this policy or your personal data, please contact us at:

Email: support@financial-stepsreturn.com